Support
We're here to help you get the most out of Rulebook.
Need Help?
Can't find what you're looking for? Reach out to our support team.
Email SupportWe typically respond within 24-48 hours.
Frequently Asked Questions
How do I scan a game?
Tap the camera button on the main screen, point your camera at the game box, and tap the capture button. Make sure the game title is visible and the lighting is good for best results.
Why wasn't my game recognized correctly?
AI recognition works best with clear photos of the game box front. If the AI confidence is low, you can manually enter the game name. Obscure or international editions may require manual entry.
How do credits work?
You receive 3 free credits when you first install the app. Each successful scan uses 1 credit. Credits never expire and can be purchased in packs of 1, 3, or 10.
Can I use the app offline?
You need an internet connection to scan new games (for AI processing). However, all previously saved games are available offline in your Library.
How do I restore my purchases?
Go to Settings → Scan Credits → Restore Purchases. This will restore any credits you've purchased on the same App Store / Google Play account.
The rules seem incorrect. What should I do?
AI-generated rules may occasionally have errors. For critical gameplay decisions, we recommend verifying with the official rulebook. You can report issues to help us improve.
How do I delete a game from my library?
Long-press on any game card in your Library, then select 'Delete'. You'll be asked to confirm before the game is removed.
Can I get a refund for credits?
Credits are non-refundable once purchased. For issues with purchases, please contact Apple App Store or Google Play support directly.
Feature Request
Have an idea that would make Rulebook better? We'd love to hear it.
feedback@rulebook.app